Shopify Updates Digest: September Week 1, 2024

Discover the key updates and improvements released by Shopify during the first week of September 2024, including new shipping claims and updates to B2B tax exemptions.

September 1-7, 2024: Key Shopify Updates for Merchants #

The first week of September 2024 brought several important updates for Shopify merchants. From simplified shipping claims to new B2B tax options, these changes will help streamline business operations.

Shipping Claims Now Available (Released: September 6, 2024) #

Shopify now allows merchants to submit shipping claims directly from the admin. This feature covers lost, damaged, and late packages for labels purchased in Shopify. To save time, order information is automatically prefilled in the claims form for supported carriers. This update simplifies the process for merchants handling shipping issues. For more insights, check out our AB Testing Best Practices and Shopify Development Services.

New B2B Tax Option: "Don't Collect Tax" (Released: September 5, 2024) #

Shopify has added a new B2B tax option for merchants. The "Don't collect tax" setting can now be applied at the company location level, simplifying tax exemptions for business customers. This eliminates the need for workarounds like checkout-to-draft or duplicating products for tax-exempt customers. Learn more about Shopify Checkout 2.0 and how to Move to Shopify Checkout 2.0.

Split Shipping in Checkout (Released: August 30, 2024) #

As of August 30, 2024, split shipping is available to all merchants. This feature allows merchants with multiple shipping profiles or locations to show buyers when packages will arrive separately. Buyers can also choose to accelerate some packages, offering greater transparency and flexibility during checkout. For more details, visit our Shopify History and Ecommerce Trends.

UI Update for B2B Companies (Released: September 13, 2024) #

Shopify has restructured the UI for Company and Company Location details to offer a clearer presentation of key information. Customizations are now separated from standard details, making it easier to find and manage catalog interactions for each location. For further reading, explore our Common UX Problems in Shopify Stores and Key CRO Statistics 2024.

By rolling out these updates during the first week of September 2024, Shopify continues to make improvements for both B2B and regular merchants. These features will help simplify tax handling, enhance the checkout experience, and make shipping claims easier to manage.


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Frequently Asked Questions

Quick Answers for Week 1 Updates Digest

What are the new updates for shipping claims?
Merchants can now initiate shipping claims directly from their order details page in Shopify for lost, damaged, or late packages. The claims form is prefilled with order information for supported carriers.
What is the 'Don't collect tax' option for B2B?
Shopify has added a 'Don't collect tax' option for managing tax exemptions at the company location level, simplifying the process for B2B merchants in jurisdictions without predefined exemptions.
How does split shipping work in Shopify checkout?
Split shipping allows merchants with multiple shipping profiles or locations to show buyers when packages will arrive separately. Buyers can also choose to accelerate some packages during checkout.
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