Privacy Policy

Effective Date: 12 October 2024

Introduction

At CRO.media ("Company," "we," "us," or "our"), we respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

This policy applies to information we collect:

On this website (https://cro.media).
In email, text, and other electronic messages between you and this website.

This policy does not apply to information collected by:

Us offline or through any other means, including on any other website operated by the Company or any third party (including our affiliates and subsidiaries).
Any third party, including through any application or content that may link to or be accessible from or on the website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using this website, you agree to this privacy policy. This policy may change from time to time, and your continued use of the website after we make changes is deemed acceptance of those changes, so please check the policy periodically for updates.

Information We Collect

We may collect various types of information from and about users of our website, including:

Personal identification information (e.g., name, email address, phone number).
Demographic information (e.g., location, preferences, interests).
Usage data (e.g., how you use our website and services).
Shopify store data (e.g., store name, URL, and relevant analytics).
Order and transaction history related to our products and services.

We collect this information:

Directly from you when you provide it to us, such as when you fill out a form or make a purchase.
Automatically as you navigate through the site. This includes usage details, IP addresses, and information collected through cookies.
From third parties, such as Shopify, to assist in providing our services.

How We Use Your Information

We use the information we collect for various purposes, including:

To present our website and its contents to you.
To provide and maintain our services, including Shopify CRO audits and custom development.
To improve our website and services based on your feedback and usage patterns.
To communicate with you, including responding to your inquiries and sending service-related emails.
To send periodic emails regarding your orders and other products and services, including new Shopify modules.
To offer personalized recommendations and marketing materials based on your store's data and preferences.
To comply with legal obligations and protect our rights.

Opt-Out Instructions

You have the right to opt-out of receiving marketing communications from us. If you wish to opt-out, you can do so by:

Following the unsubscribe link in any marketing email you receive from us.
Contacting us directly at [email protected] and requesting to be removed from our mailing list.

Please note that even if you opt-out of marketing communications, we may still send you service-related emails regarding your account or transactions.

Cookies

We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our website. Unless you have adjusted your browser settings to refuse cookies, our system will issue cookies when you direct your browser to our website.

Data Security

We take user safety and security seriously and strive to provide a safe online environment for our users and partners. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. This includes secure access to Shopify store data when performing CRO audits or implementing custom modules.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on the website.

Third-Party Services

We may employ third-party companies and services to facilitate our services, provide services on our behalf, perform service-related tasks, or assist us in analyzing how our services are used. These third parties may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

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