Accessibility Statement

Effective Date: 1st January 2023

Introduction #

At CRO Media, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. Our goal is to make our website and services accessible to the widest possible audience, regardless of ability or technology.

We understand that accessibility is not just about compliance - it's about creating an inclusive digital environment where everyone can participate fully and independently. Our team is dedicated to removing barriers and ensuring equal access to information and functionality across all our digital platforms.

The internet should be a place where everyone can engage, learn, and interact without limitations. This commitment drives our ongoing efforts to enhance accessibility features and create a more equitable online experience for all users.

Accessibility Efforts #

We take a proactive approach to web accessibility. We regularly evaluate our website against the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA criteria to identify areas for improvement and ensure that our content is accessible to all users. Our efforts include, but are not limited to:

• Using clear, simple language to ensure content is understandable
• Providing text alternatives for non-text content
• Ensuring that our site is navigable using keyboard-only navigation
• Designing our website to be compatible with assistive technologies such as screen readers
• Maintaining a consistent and predictable layout throughout the website
• Testing our site on a regular basis to identify and fix accessibility issues
• Implementing proper heading structure and semantic HTML
• Ensuring sufficient color contrast ratios
• Providing captions and transcripts for multimedia content
• Using ARIA labels and landmarks appropriately
• Making all functionality available via keyboard
• Offering multiple ways to find content
• Supporting text resizing without loss of functionality
• Providing clear focus indicators
• Implementing skip navigation links
• Using responsive design principles

Technical Standards #

Our website aims to conform to WCAG 2.1 Level AA standards. This means we follow specific technical requirements across four main principles:

1. Perceivable

   • All non-text content has text alternatives
   • Time-based media has captions and audio descriptions
   • Content can be presented in different ways
   • Content is easy to see and hear

2. Operable

   • All functionality is available from keyboard
   • Users have enough time to read and use content
   • Content doesn't cause seizures or physical reactions
   • Users can easily navigate and find content

3. Understandable

   • Text content is readable and understandable
   • Content appears and operates in predictable ways
   • Users are helped to avoid and correct mistakes

4. Robust

   • Content is compatible with current and future tools

Ongoing Commitment #

We are dedicated to making continuous improvements to our website's accessibility. As part of our commitment, we will regularly review and update our policies and practices to ensure that we meet or exceed the accessibility requirements set by WCAG 2.1 Level AA standards. We also welcome feedback from our users to help us identify areas where we can improve.

Our commitment includes:

• Regular accessibility audits and testing
• Ongoing staff training on accessibility best practices
• Incorporating accessibility into our development process
• Engaging with the disability community for feedback
• Staying current with emerging accessibility technologies
• Documenting and tracking accessibility improvements
• Regular review and updates to our accessibility policy

Third-Party Content #

While we strive to make our website as accessible as possible, some third-party content and features may not be fully accessible. We are working with our partners to ensure that all content and services provided through our website meet accessibility standards. However, we cannot control the accessibility of third-party websites or tools that we may link to or integrate with our services.

We commit to:

• Evaluating third-party tools before implementation
• Working with vendors to improve accessibility
• Providing alternative means of accessing information when necessary
• Clearly marking third-party content
• Regular assessment of third-party integrations
• Seeking accessible alternatives when available

Support and Assistance #

We understand that different users have different needs and preferences when it comes to accessing web content. To better serve our diverse audience, we:

• Provide multiple contact methods for accessibility support
• Offer assistance with forms and interactive elements
• Maintain documentation of accessibility features
• Respond promptly to accessibility-related inquiries
• Train our support staff in accessibility awareness
• Provide alternative formats upon request

Contact Us #

If you experience any difficulty in accessing any part of our website, or if you have any suggestions or questions about our accessibility efforts, please contact us. We value your feedback and will work to address any accessibility issues as quickly as possible.

Get in Touch: #

• Email: [email protected]
• Phone: +971 585815013
• Website: CRO Media

We aim to respond to accessibility feedback within 2 business days and are committed to resolving issues in a timely manner.