CRO.media Team
Shopify Plus Agency Dream Team
We're a united team of professionals collaborating to deliver exceptional results for our clients. While we maintain professional boundaries, our shared commitment to excellence drives everything we do.
As a Shopify Plus Agency specializing in CRO and Shopify development, our values and business approach set us apart in the industry.
Use Want to Know More About Our Team?
James Franco
Founder/CEO - Nice Guy
James was the person who could bring us all together. He is the one accountable for the company’s overall strategy and direction.
He is the binding force that keeps us united. He may not be very public, but he is friendly... or at least he believes he is. 😊

Nastya V.
Client Project Manager
Nastya V. serves as the Client Project Manager at cro.media, acting as the primary liaison between clients and the internal team. She ensures clients are kept informed and satisfied throughout each project, providing timely updates and fostering strong, lasting relationships.

Tatyana N.
CRO Expert - Gray Cardinal
Our gray cardinal Tatyana operates behind the scenes as our specialist in conversion rate optimization, diligently evaluating what is effective and what isn’t.
While she may not be in the limelight, her observations reliably turn out to be accurate — even if we occasionally take our time to acknowledge it!

Varvara B.
Designer (UX/UI)
Varvara B. is the Designer at cro.media, combining her expertise in UI and UX to create stunning, user-centered Shopify store designs. Her attention to detail and focus on usability help elevate client brands, providing customers with an intuitive, visually engaging shopping journey.

Expert Shopify Developers, Designers, and CRO Specialists
Continuously Growing and Improving
Shopify CRO can be overwhelming when you try to handle everything independently. What should you prioritize? How do you measure success? How can you continuously improve performance?
We provide a clear solution—begin with our comprehensive Conversion Rate Optimization Audit. We identify the issues, implement targeted fixes, and eliminate guesswork while maximizing your resources.
Our Shopify experts and developers implement the necessary changes identified in our CRO audit. Our CRO specialists monitor performance and optimize continuously, while our designers ensure every change enhances both visual appeal and user experience.
Whether you're building your Shopify store from scratch or optimizing an existing one, our dedicated in-house team drives sustainable growth. Our SEO experts ensure your store reaches the right audience at the right time.
Awards and Reviews as a Shopify Agency
Recognized Shopify CRO Agency
CRO.media has consistently been recognized as a top Shopify CRO agency by Google Reviews, GoodFirms, Clutch, TrustPilot, G2, and DesignRush.
We're also featured in the Shopify Experts directory, and our clients have provided outstanding reviews on Google Reviews, Clutch, WebWiki, and TrustPilot.
As a leading Shopify CRO Agency, we're proud of our expertise in conversion rate optimization. Our unwavering commitment to excellence for Shopify merchants has earned us numerous accolades within the Ecommerce industry.
CRO Team FAQ
Get Answers About Our Team Members
Learn more about the experts who drive conversion rate optimization for Shopify stores.
- Who's behind the scenes at CRO.media?
- James Franco is the Founder and CEO, the strategic leader who keeps our team connected and focused. He sets our vision and guides us toward success.
- What sets CRO.media apart?
- We're a values-driven agency focused on delivering ethical, effective solutions for businesses. Our authentic growth strategies and expert consulting set us apart. Learn about our leadership, team members, and our approach to Shopify CRO.
- Who is the CRO expert everyone relies on?
- Tatyana N., our 'gray cardinal,' is the CRO expert whose insights and strategies keep us ahead of the competition.
- Who's building the seamless Shopify stores?
- Rob C. is our Shopify development expert, building scalable stores and transforming client ideas into smooth, efficient Ecommerce experiences.
- Who's behind the design magic?
- Varvara B., our UX/UI Designer, creates beautiful, user-friendly Shopify stores that strike the perfect balance between usability and visual appeal.
- Who ensures projects stay on track?
- Yeghia S., Jason Junior M., and Nastya V. keep projects running like clockwork, managing client communications and ensuring timely delivery.
- Who boosts visibility with SEO?
- Doroti M. is our SEO strategist who drives organic traffic through strategic keyword targeting, comprehensive on-page optimization, and effective link-building.