CRO.Media Team, We Ace Shopify CRO

Learn how our dedicated team of Shopify experts brings together technical excellence, creative innovation, and data-driven strategies to transform your ecommerce business. Built on transparency and results, we're more than consultants - we're your growth partners.

CRO.Media Team, We Ace Shopify CRO

CRO.media Team

Shopify Plus Agency Dream Team

We are NOT family, but we are a team—a group of professionals who collaborate to deliver the best possible results for our clients.

We are a Shopify Plus Agency specializing in CRO and Shopify development. Our values and approach to business are what set us apart.

Want to know more about our team?

James Franco

Founder/CEO - Nice Guy

James was the person who could bring us all together. He is the one accountable for the company’s overall strategy and direction.

He is the binding force that keeps us united. He may not be very public, but he is friendly... or at least he believes he is. 😊

Founder/CEO - Nice Guy

Tatyana N.

CRO Expert - Gray Cardinal

Our gray cardinal Tatyana operates behind the scenes as our specialist in conversion rate optimization, diligently evaluating what is effective and what isn’t.

While she may not be in the limelight, her observations reliably turn out to be accurate — even if we occasionally take our time to acknowledge it!

CRO Expert - Gray Cardinal

Rob C.

Senior Shopify Developer

Rob C. is a Senior Shopify Developer at cro.media, known for his expertise in building scalable, efficient, and user-friendly Shopify stores. With a strong background in coding and problem-solving, Rob excels at transforming client requirements into seamless online experiences.

Senior Shopify Developer

Varvara B.

Designer (UX/UI)

Varvara B. is the Designer at cro.media, combining her expertise in UI and UX to create stunning, user-centered Shopify store designs. Her attention to detail and focus on usability help elevate client brands, providing customers with an intuitive, visually engaging shopping journey.

Designer (UX/UI)

Yeghia S.

Project Manager

Yeghia S. is the Project Manager at cro.media, responsible for overseeing the seamless execution of client projects. With a strategic approach and a focus on collaboration, Yeghia ensures that all projects stay on schedule, meeting quality standards.

Project Manager

Jason Junior M.

Project Manager

Jason Junior M. is the Project Manager at cro.media, overseeing the successful execution of all client projects. He coordinates between departments, manages timelines, and ensures each project aligns with client goals, delivering high-quality results within set deadlines.

Project Manager

Nastya V.

Client Project Manager

Nastya V. serves as the Client Project Manager at cro.media, acting as the primary liaison between clients and the internal team. She ensures clients are kept informed and satisfied throughout each project, providing timely updates and fostering strong, lasting relationships.

Client Project Manager

Doroti M.

SEO Expert

Doroti M. is the SEO Expert at cro.media, specializing in crafting SEO strategies to boost Shopify store visibility. Her expertise in keyword research, on-page optimization, and link-building helps clients rank higher on search engines, driving organic traffic and attracting a targeted customer base.

SEO Expert

Shopify Expert Developers, Designers, and CRO Specialists

And We’re Just Getting Started

Shopify CRO can be challenging if you’re trying to tackle it all by yourself. Where to start, what to prioritize, how to measure results, and how to keep improving?

We offer a solution—[Conversion Rate Optimization for Shopify](/shopify-cro-audit). This is where you begin: identify the issues, and fix them. No more guessing, no more wasted time and money.

Our Shopify Experts and Developers will implement the changes identified in our CRO Audit, our CRO Specialists will monitor results and make ongoing improvements, and our Designers ensure changes are visually appealing and user-friendly.

Our full-time in-house team can build your Shopify store from scratch or optimize an existing one, and our SEO experts make sure your store is visible to the right audience.


cro.media experts

Awards And Reviews as Shopify Agency

Recognized Shopify CRO Agency

CRO.Media have been recognized the top Shopify CRO agency by Google Reviews, GoodFirms, Clutch, TrustPilot, G2 and DesignRush.

We have also been featured in the Shopify Experts directory. Our clients have also given us great reviews on Google Reviews, Clutch, WebWiki and TrustPilot.


As a leading Shopify CRO Agency, we're proud to be recognized for our expertise in conversion rate optimisation. Our focus on delivering exceptional results for Shopify merchants has earned us numerous accolades in the e-commerce industry, solidifying our position as a top Shopify Conversoin Rate Focused Agency.

CRO Team FAQ

Get Answers About Our Team Members

Who helps to increase conversion rate optimization for Shopify Stores

Who's behind the scenes at CRO.media?
James Franco is the Founder and CEO, the mastermind who keeps the team connected and focused. He's the visionary setting our strategy and guiding us all toward success.
What stands out about CRO.media?
We're a values-driven agency, focused on delivering ethical, effective solutions for businesses. Our authentic growth strategies and expert consulting set us apart. Learn about leadership, team members, and our approach to Shopify CRO.
Who's leading development at CRO.media?
As Head of Development, Hovhannes Sargsyan has 15+ years in web development and knows Shopify inside out. He’s the one who gives us that edge in speed and performance.
Who’s the CRO expert everyone turns to?
Tatyana N., our 'gray cardinal,' is the CRO Expert who analyzes and sharpens our strategies. Her insights keep us ahead with spot-on recommendations.
Who's building those seamless Shopify stores?
Rob C. is our Shopify guru, building scalable stores and turning client ideas into smooth, effective e-commerce experiences.
Who's in charge of design magic?
Varvara B., our UX/UI Designer, crafts beautiful, user-friendly Shopify stores. Her work balances usability and eye-catching design to keep users engaged.
Who’s making sure projects stay on track?
Yeghia S., Jason Junior M., and Nastya V. make sure projects run like clockwork, handling client communication and keeping everything on track.
Who’s boosting visibility with SEO?
Doroti M. is our SEO strategist, driving visibility for Shopify stores with smart keyword targeting, on-page tweaks, and link-building to draw in organic traffic.

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