Verified customer reviews

Customer Reviews for Shopify Conversion Rate Optimisation (CRO) Audit

Verified customer reviews for Shopify Conversion Rate Optimization (CRO) Audit. Read what our customers have to say about our services.

4.9 rating · Based on 103 Verified Reviews

Verified Experiences

Yeva Care

4/4/2026

Best Shopify CRO Agency we have worked with, honestly...

Amazing guys, we are so fed up with the AI crap out there. Before CROMedia we have worked with other agencies which were providing generic insights, which we already knew ourselves. CRO Media provided not only a huge report, which we will work on for another 2-3 months, but also provided innovative ideas and functionality for our brand, their AI skin care idea and implementation is just wow. Like it literally boosted our sales. Only that idea is worth the price. Highly recommend! We have just subscribed to a retainer too.

C
CRO.media Team Response

Thank you team! Let's continue growing together! Hahah )))

Avec Amour

2/15/2025

Shopify CRO Audit

We are very happy with the CRO audit and full report provided by CRO.media. The proven AB test strategies from thousands of tests were incredibly valuable. We never imagined such an amount of actionable insights for this price!

C
CRO.media Team Response

Thank you.

Diecast Happy

2/15/2025

Thank you guys, great job!

We asked CRO Media to optimize our collection browsing on desktop, and results are incredible. The click through increased 200% and conversion increased 45%. Honestly, we're surprised that simplicity can make things better, we applied the quick wins and currently just continue with AB tests to keep the momentum.

C
CRO.media Team Response

Thank you. We are happy that we could help you.

Karen Konzuk

4/29/2023

Best Shopify cro experts so far... just one day delay

Great service, well beyond what we expected. They sent a dedicated page with all the insights and recommendations. We will definitely use them again. We had a small delay in the delivery, but it was worth it.

C
CRO.media Team Response

Hi Karen, thank you for your feedback. We are happy that we could help you. We are sorry for the delay. Just the findings were more than we expected.

Lowell Munz

1/15/2026

Amazing audit, we continue working

Unlike other agencies, they provided a fully professional report with helpful video, and all insights were interactive and visual. Now we will continue working with them on implementing the changes.

C
CRO.media Team Response

Thank you very much. We are sure the new design will bring you more sales.

Frequently Asked Questions

Clearing Up Any Confusions

Got questions about our reviews? Whether you're curious about leaving a review or want to understand how we handle criticism, we've got you covered.

What is this Shopify CRO audit about?

Our Shopify CRO audit is far more than a standard audit with generic recommendations. It's a comprehensive analysis where 4 dedicated experts thoroughly examine every aspect of your store:

You'll receive:

  • Proven AB test winners from thousands of tests across different categories
  • Comprehensive UX/UI analysis and improvement recommendations
  • Quick-win strategies that have shown measurable results
  • A/B testing ideas and implementation plans based on real data
  • SEO analysis covering broken links, meta descriptions, on-page and technical SEO
  • Site speed performance and accessibility reports
  • Shopify-specific optimization recommendations

All findings are accompanied by a clear, actionable implementation plan based on proven test results to help you maximize your store's conversion potential.

Why Your Shopify Store Needs a CRO Audit

Well, if you have a car and it starts to not perform well, you go and check it, right? The same applies here - an ecommerce website is not a static thing. You have scripts running, you have code that can become outdated or broken, some apps might slow down, and the design and user experience may not be performing as well as expected. CRO in Shopify can be different than in other platforms.

So, it's better to periodically run Shopify website diagnostics and get an idea of what's going on with your Shopify conversion rate optimization.

What data do I need to share with you?

We don't require any sensitive data from you - we rely solely on our expertise from working with over 100 DTC brands, along with public tools and analysis from a customer's perspective. If you choose to share any data with us, we ensure complete confidentiality and security. Our goal is to provide valuable insights while protecting your information.

What accesses do you need to perform the audit?

Usually zero! We start right away with the public data and our expertise. However, we might need to ask for access if publicly available information is not enough to conduct a good audit. From UX/UI analysis to SEO, no AI involved, just human expertise and proven strategies from thousands of tests.

How long does it take to get the report?

We will send you the Shopify website diagnostics report within 5 days after we receive your website, including weekends.

You will get a comprehensive report with proven strategies from our database of thousands of AB tests across different ecommerce categories, with specific examples based on your site.

As Shopify experts, we know exactly what works. Each report includes battle-tested conversion tactics and quick-win strategies that have shown measurable results in real stores.

Who will do the audit of my site?

  • Our technical SEO expert will do the SEO audit.
  • Our UX/UI expert will do the UX/UI analysis and audit.
  • Our top Shopify developers will do development audit.

Our team of experts specializes in conversion rate optimization for Shopify stores. We have a team who are experienced in SEO, CRO, UX/UI analysis and Shopify development.

We have been working in this field for more than 10 years and have a lot of experience in improving conversion rates through proven AB testing strategies.

We all are focused on Shopify and we know what works and what doesn't for Shopify stores based on thousands of real tests.

What is included in the report?

The report will include a list of recommendations on how to improve your website's conversion rate. As a leading Shopify CRO agency, we also provide you with a list of the most important issues that need to be fixed.

You can apply these changes to your site right away or use them as a guide for your future development.

Does the Shopify CRO Audit include SEO?

Yes, our Shopify CRO audit includes a full SEO audit. We perform a deep dive, analyzing every page on your website to provide a full SEO report.

Here's what we cover:

  • Full SEO Report: We provide a full SEO report.
  • Broken Links Identification: We identify and list all broken links.
  • Duplicate Meta Descriptions and Titles: We pinpoint and address all duplicate meta descriptions and titles.
  • Google Search Ranking Factors: We audit all key Google search ranking factors.

Does the Shopify CRO Audit include Site Speed Performance?

That's right! Our Shopify CRO audit includes a site speed performance check. Because site speed is a critical factor in user experience and conversion rates, we live in a super fast environment and we know how important it is to have a fast website.

After all, a fast-loading website is no longer a luxury - it's an essential requirement for any Ecommerce website.

What is the level of detail in the SEO audit that included in this Shopify CRO Audit?

Our SEO audit is a thorough, detailed review of your Shopify store's SEO health. We don't just scratch the surface; we conduct a full-page analysis, ensuring no aspect is overlooked. We cover on-page SEO, technical SEO, and offer actionable insights for improving your search visibility.

What are the benefits of the SEO audit?

The SEO audit helps you improve your search engine rankings and get more organic traffic to your store. The key benefits include:

  • Enhanced Search Visibility: Increase your website's visibility in search results.
  • Improved Organic Traffic: Drive more traffic to your website from search engines.
  • Competitive Advantage: Get an edge over your competitors by optimizing your SEO.
  • Increased Conversion Rates: Higher rankings mean more potential customers.

I don't need a full report, can I run just a partial audit?

Yes, you can run a partial audit. We can focus on a specific area of your website, such as the checkout process or the homepage. We can also provide you with a list of recommendations on how to improve your Shopify website's conversion rate.

We have a dedicated Shopify SEO audit service which is focused on SEO issues only.

Can I have something custom? I want to ask you to look at specific Shopify pages.

Absolutely! We can conduct a custom audit of your Shopify website. Just request a free quote and we will get back to you with a custom offer.

How do you calculate conversion rate?

The conversion rate calculation is simple - divide the total number of conversions (sales) by total visitors and multiply by 100 to get the percentage. So if you had 100 visitors and 2 sales, your conversion rate would be 2%. Learn more about calculating conversion rates in Shopify.

Do you provide Shopify development services?

Yes! After the audit, if you need help implementing the recommended changes, we offer comprehensive Shopify development services. Our team of expert Shopify developers can handle everything from minor tweaks to advanced functionality development and conversion optimization implementations.

We can help transform the audit findings into real, measurable improvements for your store, ensuring all changes are implemented correctly and optimally.

Where is the catch, other companies charge 3x more?

No catch, we value long-term collaboration and starting with a fair price is a great opportunity to show our intentions. As top Shopify developers, we are confident in our skills and we know that you will be satisfied with the results.

What support is available after delivery?

We offer post‑delivery support for clarifications, prioritization, and implementation guidance. If you need adjustments or deeper help, our team can assist or scope follow‑on work.

How do I know that you are the best Shopify CRO Agency?

CRO.media is a top Shopify CRO agency with a team of experts who specialize in conversion rate optimization for Shopify stores.

We keep our focus on Shopify and we know what works and what doesn't for Shopify stores.

How do you identify high-impact pages for CRO?

First of all, we do this a lot and we know what to look for. We analyze your site and identify the pages that have the most potential for improvement. We run thousands of tests and we master the art of identifying high-impact pages for CRO.

How do you implement and test changes?

We follow a systematic approach of implementing quick wins first, then move to larger improvements. All changes are tested through A/B testing to verify their effectiveness. We monitor results closely using analytics tools to ensure a positive impact on conversion rates.

What are your strategies for reducing cart abandonment?

Our CRO review specifically targets cart abandonment by identifying and fixing common issues like complicated checkouts, surprise shipping costs, and mobile optimization problems. We provide actionable solutions to improve the entire checkout process.

How do I find a trusted Shopify CRO agency?

Choosing the right Shopify CRO agency is crucial for improving your store's conversion rates. Look for an agency with a proven track record, a deep understanding of the Shopify platform, and a team of experienced experts.

I get a lot of traffic but few sales. Will your audit help?

Absolutely. Our audit is designed for stores just like yours. We'll identify exactly where visitors are dropping off and what's stopping them from buying, then give you a clear action plan to fix it. Most of our clients come to us with this exact problem and see measurable improvements after implementing our recommendations.