September 1-7, 2024: Key Shopify Updates for Merchants
The first week of September 2024 brought several important updates for Shopify merchants. From simplified shipping claims to new B2B tax options, these changes will help streamline business operations.
Shipping Claims Now Available (Released: September 6, 2024)
Shopify now allows merchants to submit shipping claims directly from the admin. This feature covers lost, damaged, and late packages for labels purchased in Shopify. To save time, order information is automatically prefilled in the claims form for supported carriers. This update simplifies the process for merchants handling shipping issues. For more insights, check out our AB Testing Best Practices and Shopify Development Services.
New B2B Tax Option: “Don’t Collect Tax” (Released: September 5, 2024)
Shopify has added a new B2B tax option for merchants. The “Don’t collect tax” setting can now be applied at the company location level, simplifying tax exemptions for business customers. This eliminates the need for workarounds like checkout-to-draft or duplicating products for tax-exempt customers. Learn more about Shopify Checkout 2.0 and how to Move to Shopify Checkout 2.0.
Split Shipping in Checkout (Released: August 30, 2024)
As of August 30, 2024, split shipping is available to all merchants. This feature allows merchants with multiple shipping profiles or locations to show buyers when packages will arrive separately. Buyers can also choose to accelerate some packages, offering greater transparency and flexibility during checkout. For more details, visit our Shopify History and Ecommerce Trends.
UI Update for B2B Companies (Released: September 13, 2024)
Shopify has restructured the UI for Company and Company Location details to offer a clearer presentation of key information. Customizations are now separated from standard details, making it easier to find and manage catalog interactions for each location. For further reading, explore our Common UX Problems in Shopify Stores and Key CRO Statistics 2024.
By rolling out these updates during the first week of September 2024, Shopify continues to make improvements for both B2B and regular merchants. These features will help simplify tax handling, enhance the checkout experience, and make shipping claims easier to manage.
Glossary Terms in This Article
Quick reference definitions for industry terms used above.
- CRO CRO increases user conversions to maximize traffic ROI. Read full definition →
- Ecommerce Ecommerce is buying or selling products/services online. Read full definition →
- Checkout Checkout is the process of completing a purchase in Shopify. Read full definition →