Meet Our Shopify CRO Team: Expert Developers, Designers & SEO Specialists

Our dedicated team of Shopify experts combines technical excellence, creative innovation, and data-driven strategies to transform your eCommerce business. Built on transparency and measurable results, we're your trusted growth partners.

Meet Our Shopify CRO Team: Expert Developers, Designers & SEO Specialists

CRO.media Team

Shopify Plus Agency Dream Team

We're a united team of professionals collaborating to deliver exceptional results for our clients. While we maintain professional boundaries, our shared commitment to excellence drives everything we do.

As a Shopify Plus Agency specializing in CRO and Shopify development, our values and business approach set us apart in the industry.

Want to know more about our team?

James Franco

Founder/CEO - Nice Guy

James was the person who could bring us all together. He is the one accountable for the company’s overall strategy and direction.

He is the binding force that keeps us united. He may not be very public, but he is friendly... or at least he believes he is. 😊

Founder/CEO - Nice Guy

Yeghia S.

General Manager

Yeghia S. is the General Manager at cro.media, responsible for overseeing the overall operations and ensuring the company meets its strategic goals. With a strategic approach and a focus on leadership, Yeghia ensures that all departments work cohesively to achieve excellence.

General Manager

Nastya V.

Client Project Manager

Nastya V. serves as the Client Project Manager at cro.media, acting as the primary liaison between clients and the internal team. She ensures clients are kept informed and satisfied throughout each project, providing timely updates and fostering strong, lasting relationships.

Client Project Manager

Lilit B.

Project Operations Manager

Lilit B. is the Project Operations Manager at cro.media, known for her ability to be everywhere, anytime. She ensures that all projects run smoothly, coordinating between teams and keeping everything on track with her proactive approach.

Project Operations Manager

Hov S.

Co-Founder & Lead Web Expert (Advisor)

Hov S. is a Co-Founder and Lead Web Expert at cro.media, providing invaluable advice and support on various projects. His expertise spans from front-end development to integrating payment systems, email automation, and technical SEO, making the agency website super fast.

Co-Founder & Lead Web Expert (Advisor)

Tatyana N.

CRO Expert - Gray Cardinal

Our gray cardinal Tatyana operates behind the scenes as our specialist in conversion rate optimization, diligently evaluating what is effective and what isn’t.

While she may not be in the limelight, her observations reliably turn out to be accurate — even if we occasionally take our time to acknowledge it!

CRO Expert - Gray Cardinal

Armen M.

Senior Shopify Developer

Armen M. is a Senior Shopify Developer at cro.media, known for his expertise in building scalable, efficient, and user-friendly Shopify stores. With a strong background in coding and problem-solving, Armen excels at transforming client requirements into seamless online experiences.

Senior Shopify Developer

Rizka Dwita K.

UI/UX Design Enthusiast

Rizka Dwita K. is a Designer at cro.media with over 5 years of experience collaborating with developers, product managers, and clients to deliver user-friendly interfaces. Specializing in UI/UX design, she is proficient in tools like Figma for UI/UX design.

UI/UX Design Enthusiast

Varvara B.

Designer (UX/UI)

Varvara B. is the Designer at cro.media, combining her expertise in UI and UX to create stunning, user-centered Shopify store designs. Her attention to detail and focus on usability help elevate client brands, providing customers with an intuitive, visually engaging shopping journey.

Designer (UX/UI)

Expert Shopify Developers, Designers, and CRO Specialists

Continuously Growing and Improving

Shopify CRO can be overwhelming when you try to handle everything independently. What should you prioritize? How do you measure success? How can you continuously improve performance?

We provide a clear solution—begin with our comprehensive Conversion Rate Optimization Audit. We identify the issues, implement targeted fixes, and eliminate guesswork while maximizing your resources.

Our Shopify experts and developers implement the necessary changes identified in our CRO audit. Our CRO specialists monitor performance and optimize continuously, while our designers ensure every change enhances both visual appeal and user experience.

Whether you're building your Shopify store from scratch or optimizing an existing one, our dedicated in-house team drives sustainable growth. Our SEO experts ensure your store reaches the right audience at the right time.


cro.media experts

Awards and Reviews as a Shopify Agency

Recognized Shopify CRO Agency

CRO.media has consistently been recognized as a top Shopify CRO agency by Google Reviews, GoodFirms, Clutch, TrustPilot, G2, and DesignRush.

We're also featured in the Shopify Experts directory, and our clients have provided outstanding reviews on Google Reviews, Clutch, WebWiki, and TrustPilot.


As a leading Shopify CRO Agency, we're proud of our expertise in conversion rate optimization. Our unwavering commitment to excellence for Shopify merchants has earned us numerous accolades within the eCommerce industry.

CRO Team FAQ

Get Answers About Our Team Members

Learn more about the experts who drive conversion rate optimization for Shopify stores.

Who's behind the scenes at CRO.media?
James Franco is the Founder and CEO, the strategic leader who keeps our team connected and focused. He sets our vision and guides us toward success.
What sets CRO.media apart?
We're a values-driven agency focused on delivering ethical, effective solutions for businesses. Our authentic growth strategies and expert consulting set us apart. Learn about our leadership, team members, and our approach to Shopify CRO.
Who is the CRO expert everyone relies on?
Tatyana N., our 'gray cardinal,' is the CRO expert whose insights and strategies keep us ahead of the competition.
Who's building the seamless Shopify stores?
Rob C. is our Shopify development expert, building scalable stores and transforming client ideas into smooth, efficient eCommerce experiences.
Who's behind the design magic?
Varvara B., our UX/UI Designer, creates beautiful, user-friendly Shopify stores that strike the perfect balance between usability and visual appeal.
Who ensures projects stay on track?
Yeghia S., Jason Junior M., and Nastya V. keep projects running like clockwork, managing client communications and ensuring timely delivery.
Who boosts visibility with SEO?
Doroti M. is our SEO strategist who drives organic traffic through strategic keyword targeting, comprehensive on-page optimization, and effective link-building.

Shopify Website Diagnostics

Get a Shopify Development Estimate In A Few Minutes

Get a Free Quote In Minutes
Get a Free Quote