Customer Reviews for UX/UI Audit Services
Verified Experiences
Shopify (front-end) developer wanted for long-term gig.
Had an urgent theme change that I needed to implement for my Shopify website, and CRO.media did a super quick job, exactly as I requested in my mock-ups. They asked great questions and really made sure they knew what I wanted before proceeding with the project. Highly recommended!
Shopify Development
CRO.media is THE BEST shopify agency I have came across. I had a difficult issue with delivery and pick up options in Shopify, to which I almost gave up on... They came up with unique ideas to fixing the issue and executed flawlessly. I highly recommend them for anything Shopify. Thank you!
Eric Huang
Shopify - Product Variant Image Functionality
Working with CRO.media was a pleasure! We were able to effectively communicate and be on the same page at all times. Not only that, their work was great and even accounted for some unforeseen bugs and other minor things. Highly recommended! I will use them again for any Shopify theme customization.
Shopify gift wrap option on cart page
Excellent work, very reliable agency. Looking forward to working with CRO.media on future projects.
Debug Shopify problem, prob JavaScript-related.
Worked fast, on a ridiculous deadline, at a ridiculous time of night. I'm very grateful and would be glad to work with CRO.media again.
Frequently Asked Questions
Clearing Up Any Confusions
Got questions about our reviews? Whether you're curious about leaving a review or want to understand how we handle criticism, we've got you covered.
What is a UX/UI audit about?
A UX/UI audit is an analysis of your website's user experience and user interface. It's a great way to find out what's working and what's not in terms of your site's usability and design. We will analyze your website and provide you with a comprehensive report on how to improve your user experience and interface.
How long does it take to get the report?
We will send you the report within 24 hours after we receive your website.
You will get a special page with key points to improve your website's UX/UI, with examples based on your site.
What is included in the report?
The report will include a list of recommendations on how to improve your website's UX/UI. We will also provide you with a list of the most important issues that need to be fixed to boost your user experience and interface.
You can apply these changes to your site right away or use them as a guide for your future UX/UI strategy.
Who will do the audit of my site?
- Our technical UX/UI expert will do UX/UI audit.
- Our UX/UI expert will analyze how user experience affects usability.
- Our Shopify developer will review UX/UI-related development aspects.
Our team of experts will conduct the audit. We have a team who are experienced in UX/UI and Shopify development.
We have been working in this field for more than 10 years and have a lot of experience in improving user experience and interface.
We all are focused on Shopify and we know what works and what doesn't for Shopify stores' UX/UI.
Do I need to change my Shopify theme for better UX/UI?
Not necessarily. Many Shopify themes are designed with UX/UI in mind, but some perform better than others. The best Shopify themes for UX/UI typically have:
- Clean, efficient code
- Fast loading times
- Mobile responsiveness
- Easy customization for layout and design
- Proper heading structure (H1, H2, etc.)
Popular themes like Debut, Brooklyn, and Narrative are generally UX/UI-friendly. However, if your current theme lacks these features or is significantly outdated, changing to a more UX/UI-optimized theme could be beneficial. Our audit will assess your current theme's UX/UI performance and provide recommendations if needed.
How can I check if my Shopify theme is UX/UI-friendly?
To check if your Shopify theme is UX/UI-friendly, you can use our Shopify Theme UX/UI Friendly Check tool. This tool will evaluate your theme's UX/UI performance based on various criteria such as:
- Clean and efficient code
- Fast loading times
- Mobile responsiveness
- Proper use of layout and design
- UX/UI-friendly URL structures
By using this tool, you can identify areas where your theme excels and areas that need improvement to enhance your store's UX/UI.
Can you help with Conversion Rate Optimization (CRO) for my Shopify store?
Absolutely! While this UX/UI audit focuses on user experience and interface, we also offer Shopify CRO Audit that specifically analyzes your store's conversion potential.
Our CRO audit examines:
- Customer journey and user experience
- Checkout process optimization
- Product page conversion elements
- Cart abandonment factors
- Mobile optimization
A combination of both UX/UI and CRO audits can help maximize both your store's usability and conversion rates for optimal results.
Is there a UX/UI checklist for Shopify stores?
Yes! We've created a detailed Shopify UX/UI checklist that you can use to optimize your store. This resource covers all crucial aspects of Shopify UX/UI and includes actionable steps to improve your user experience and interface.
The checklist is specifically designed for Shopify stores and includes best practices we've gathered from optimizing hundreds of successful e-commerce sites.
Where is the catch? Other companies charge 3x more?
There's no catch. We value long-term collaboration and starting with a fair price is a great opportunity to show our intentions. We are confident in our skills and we know that you will be satisfied with the UX/UI improvements we suggest.
Why should I trust you?
Actually, you don't have to trust us. We are not asking you to trust us. We are asking you to give us a chance to prove that we are the best in the market.
That's why we recommend building trust step by step. By ordering the UX/UI audit first, you will see that we are truly passionate about Shopify and know what we are doing. We are confident you will be satisfied with the results.
Let's get started! Get my website UX/UI audited now