Verified customer reviews
Customer Reviews for UX/UI Audit Services
Verified customer reviews for our UX/UI audit services. Read what our customers have to say.
Verified Experiences
Norwood Holland
Shopify Custom Functionality, Klaviyo Integration
CRO.media is an outstanding Shopify Expert. Not only did they do great work, their communication is excellent. They really know their stuff, and deliver a great product. They were able to program features that other Shopify Experts said were impossible. If you want a quality job done right for a very reasonable price, CRO.media is your agency. I look forward to doing many more projects with them in the future!
Afiqah Abdullah
I need a web developer to customize my shopify store.
CRO.media have done commendable work on my project. I would classify my project was quite at tough end because I was very specific on how I envision the product outcome would look like and I paid attention to minor details. CRO.media were able to cope with all the demand and his products were excellent. They were able to comprehend my vision on my project and they took the initiative to make sure they knew what they were doing. Would definitely hire them again. Their scheduling was a bit off but I was okay with that because I have prepared window time thus we managed to launch our website in time and they got their tasks done by then. Superb quality of work, they know what they are doing and it is safe to say they are experts!I was hesitated at first when they offered charge higher than our budget. But looking at the amount being done and complexity of the project, their bid was reasonable and then I have no regret at all. You will get what you paid for!
Bruno M.
I need a web developer to customize my shopify store.
cro media was able to take my job on a Saturday and complete it within an hour of me posting the project. Great communicator and made quick work of my Shopify project. Thanks!
Jeremy Blake
Shopify Theme Style Edits
Great to work with. Fast and responsive, even on weekends.
Edit Shopify Theme to update Product Page
Exceptional work. I've had numerous Shopify theme edits done before, but cro.media's work goes above and beyond.
Frequently Asked Questions
Clearing Up Any Confusions
Got questions about our reviews? Whether you're curious about leaving a review or want to understand how we handle criticism, we've got you covered.
What is a UX/UI audit about?
A UX/UI audit is an analysis of your website's user experience and user interface. It's a great way to find out what's working and what's not in terms of your site's usability and design. We will analyze your website and provide you with a comprehensive report on how to improve your user experience and interface.
How long does it take to get the report?
We will send you the report within 24 hours after we receive your website.
You will get a special page with key points to improve your website's UX/UI, with examples based on your site.
What is included in the report?
The report will include a list of recommendations on how to improve your website's UX/UI. We will also provide you with a list of the most important issues that need to be fixed to boost your user experience and interface.
You can apply these changes to your site right away or use them as a guide for your future UX/UI strategy.
Who will do the audit of my site?
- Our technical UX/UI expert will do UX/UI audit.
- Our UX/UI expert will analyze how user experience affects usability.
- Our Shopify developer will review UX/UI-related development aspects.
Our team of experts will conduct the audit. We have a team who are experienced in UX/UI and Shopify development.
We have been working in this field for more than 10 years and have a lot of experience in improving user experience and interface.
We all are focused on Shopify and we know what works and what doesn't for Shopify stores' UX/UI.
Do I need to change my Shopify theme for better UX/UI?
Not necessarily. Many Shopify themes are designed with UX/UI in mind, but some perform better than others. The best Shopify themes for UX/UI typically have:
- Clean, efficient code
- Fast loading times
- Mobile responsiveness
- Easy customization for layout and design
- Proper heading structure (H1, H2, etc.)
Popular themes like Debut, Brooklyn, and Narrative are generally UX/UI-friendly. However, if your current theme lacks these features or is significantly outdated, changing to a more UX/UI-optimized theme could be beneficial. Our audit will assess your current theme's UX/UI performance and provide recommendations if needed.
How can I check if my Shopify theme is UX/UI-friendly?
To check if your Shopify theme is UX/UI-friendly, you can use our Shopify Theme UX/UI Friendly Check tool. This tool will evaluate your theme's UX/UI performance based on various criteria such as:
- Clean and efficient code
- Fast loading times
- Mobile responsiveness
- Proper use of layout and design
- UX/UI-friendly URL structures
By using this tool, you can identify areas where your theme excels and areas that need improvement to enhance your store's UX/UI.
Can you help with Conversion Rate Optimization (CRO) for my Shopify store?
Absolutely! While this UX/UI audit focuses on user experience and interface, we also offer Shopify CRO Audit that specifically analyzes your store's conversion potential.
Our CRO audit examines:
- Customer journey and user experience
- Checkout process optimization
- Product page conversion elements
- Cart abandonment factors
- Mobile optimization
A combination of both UX/UI and CRO audits can help maximize both your store's usability and conversion rates for optimal results.
Is there a UX/UI checklist for Shopify stores?
Yes! We've created a detailed Shopify UX/UI checklist that you can use to optimize your store. This resource covers all crucial aspects of Shopify UX/UI and includes actionable steps to improve your user experience and interface.
The checklist is specifically designed for Shopify stores and includes best practices we've gathered from optimizing hundreds of successful e-commerce sites.
Where is the catch? Other companies charge 3x more?
There's no catch. We value long-term collaboration and starting with a fair price is a great opportunity to show our intentions. We are confident in our skills and we know that you will be satisfied with the UX/UI improvements we suggest.
Why should I trust you?
Actually, you don't have to trust us. We are not asking you to trust us. We are asking you to give us a chance to prove that we are the best in the market.
That's why we recommend building trust step by step. By ordering the UX/UI audit first, you will see that we are truly passionate about Shopify and know what we are doing. We are confident you will be satisfied with the results.
Let's get started! Get my website UX/UI audited now